Yes. Our minimum order is $1000.00 inc. GST during peak season (October to March).

Outside of this it will be $330.00 inc. GST in business hours.

Events outside business hours are $550 incl GST

A delivery and pick-up fee is included in our minimum order.  This delivery and pick-up fee is dependent on your location and the dates and times of your event.  So it it may be more.

For more information please contact us.

The standard hire period is 48 hours, but delivery and pick-up can be worked around your event schedule.

You can hire for longer if needed. Just ask us for a quote.

Yes. A deposit of 20% is now required as follows –

All hires are required to pay a 20% deposit to lock in the equipment or service. No equipment will be locked in for your desired date until a deposit has been received.

Any bookings that are cancelled once deposit is paid will forfeit deposit.

Confirmed hires or equipment items that are cancelled less than 8 days prior to pick up or delivery will incur a 100% of total hire/item cancellation fee.

Delivery and pick-up fees depend on the location of the event, the time that delivery and pick up is required and number of items hired. 

Outer metro areas are quoted separately. We’ll give you an accurate quote at the time.

The standard delivery hours are Monday to Friday: 8:30am – 5:30pm

An additional out of hours fee will apply if delivery and pick-up is outside of these hours.

When delivery or pick-up falls outside our standard hours, we need to pay our driver’s higher rates.

If your hire furniture can be left safely overnight, and we can schedule to pick it up the next working day, we’re happy to do that and avoid the fee. But that’s not always possible.

Absolutely. Our hire furniture can go outside, but please don’t leave them in the rain or on wet surfaces.

If a booking is cancelled between deposit payment and up to 8 days before the event, Chillizone will make a full refund of any hire fees paid minus the 20% deposit paid.

Bookings cancelled within 7 days of the event date will forfeit 100% of the total hire fee. These terms apply to cancellation of individual items from any confirmed order as well.

*Please note this does not apply to cancellations as a result of government sanctioned Covid restrictions.

No. To ensure longevity of our hire furniture, we deliver and pick-up ourselves. Besides, you’ve got better things to be doing.

Yes, we deliver the bean bags already filled. A flat bean bag is not very comfortable.